Check-in through check-out, with nothing to assemble at departure
The desk runs the stay from check-in through check-out, and what a guest owes is current at the desk rather than assembled at departure.
Check-in through check-out
The desk runs the stay from check-in through check-out, with the guest folio carrying room charges, outlet spend, deposits and adjustments as they happen.
A returning guest is recognised
One guest record across the group's properties means a returning guest is recognised at the desk, not treated as new.
No surprises at departure
What a guest owes is current at the desk rather than assembled at departure, so check-out stops being where the surprises appear.
Learned in a shift
Seasonal hiring means the desk is taught again every intake, so it is designed to be learned in a shift. Where a task is complex, the system carries the complexity rather than the training material.
See it at your own front desk
Send us the properties, the number of rooms and the booking channels and systems in use. An engineer replies with a rollout plan, an integration plan and a proposal.